FAQ

Q. I just made a purchase from your store. How long until I receive it?

Orders are processed in 3-5 business days and are then shipped via USPS, UPS or FEDEX. Typically you’ll have your order in 5-8 business days. 

 

Q. What type of material is used for your prints?

All limited releases are printed on natural, Moab Entrada archival cotton rag, acid and lignin free archival paper using Epson Ultrachrome HDR pigment inks. 5x7" prints are printed on photo paper 

 

Q. How are your orders packaged?

Stickers and buttons are shipped in an envelope. Unframed print orders are shipped rolled in a tube. Framed prints and original paintings are wrapped in bubble wrap and packaged to ensure that everything arrives to you safely. 

 

Q. I need my order by a certain date, or I have a special request. Can you make this happen?

If you have any specific requests please email us at Vakseenllc (at) gmail.com and we’ll do our very best to accommodate you.

 

Q. While my purchase look exactly like the picture online?

Yes. All purchases are just as vibrant as what you see pictured.

 

Q. Do you ship orders to my country?

Yes, we ship worldwide.

 

Q. Can you do a custom painting of me?

Yes. Please visit VakseenArt.com for our commission rates.

 

Q. I have a question, comment or concern that wasn’t addressed here:

Please email us at Vakseenllc (at) gmail.com and we’d be happy to help however we can.